Plants are non-exchangeable, non-returnable and non-refundable.

There is two-year guarantee for all purchased goods. This applies to goods purchased at Piscopo Gardens Ltd., by mail order or online, except for plants which are non-exchangeable, non-returnable and non-refundable.

If you are not completely satisfied with your purchase, simply return the item or items to us, through our Customer Care, in their original condition (pots and accessories must be unused and in original packaging free from dirt, stains and damages) within 15 days of receipt. Plants, Fish, Pet Food and medicine are not returnable.

Please, keep in mind to return the items together with the original purchase receipt. Otherwise, we will be unable to process any return or refund.

A charge will apply if you wish to return items which have been delivered to your premises.

At Piscopo Gardens Ltd. we take customer service very seriously and we hold the customer satisfaction in the highest regards.