What personal information do we collect from the people that visit our website?
When enquiring and filling out a form on our site, as appropriate, you may be asked to enter your name, email address, address, phone number or other details to help us with your enquiry.
When do we collect information?
When you send an email to the email address displayed on our website or through our contact form, we collect your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email).
When you contact us by phone, we collect your phone number and any information provide to us during your conversation with us.
We do not record phone calls.
How do we use your information?
We use the information we collect from you, to contact you regarding a service you would like us to provide you with. We will also use this information to stay in contact with you if you decide to contract us to complete a job for you.
- You must “Opt in” (on the website forms) to receive additional communication about our other services such as special offers, discounts, etc.
- Once we have completed a job for you, your details will be held on file and can be destroyed upon your request which we must receive in writing.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply via the website is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
You are consenting to us using your personal information as set out in this Privacy statement by continuing to use the website and supplying personal information to us via the website, forms or e-mail addresses shown.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings or via the cookies opt in / opt out at the bottom of this website. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won’t affect your experience.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.